Cancellation

Cancellation of order

Iceberg India reserves the right to cancel any order without any explanation for doing so, under situations where Iceberg India is not able to meet the requirement of the order placed, or the order so placed/cancelled does not comply with the Iceberg India policy, or for any other reason. However, Iceberg India will ensure that any communication regarding cancellation of an order so cancelled is intimated within appropriate time frame to the concerned, person and any applicable refund is made within a reasonable time period. In case of product orders cancelled by Iceberg India due to unavailability of products or delays in fulfilment, Iceberg India will provide 100% refund for that product.


Customer Order Cancellation Policy

If you made a mistake when placing an order, you can contact Customer Support to cancel the order without any charges, provided it has not already left our warehouse (typically 2-3 hours or before end of the day).